Order-to-cash
According to ANCR, 40% of companies’ collection delays can be explained by problems in controlling their own processes , rather than by customer failures.
At a time of great economic uncertainty, when optimizing working capital, controlling collection times and improving customer relations are vital concerns, many companies are exposing themselves to problems of sustainability, even though their positioning should enable them to catch the wind … without chasing their own shadow.
The main causes can be summed up as follows: unnecessary complexity of the Order-To-Cash (O2C) process and the associated information system, a high proportion of manual tasks, and finally, “vertical” governance that entrenches dysfunctions.
“O2C, a complex process, whose end-to-end control is put to the test by the multiplicity of stakeholders, the divergence of issues and the heterogeneity of solutions deployed.”
Romain FAIVRE d’ARCIER, Finance Director, O2C expert
Our value proposition
Axys’ expertise covers all components of the O2C process, providing advice and solutions for customer relationship management, invoicing and accounting issues, accelerating collections and lettering, and debt collection management.O2C
Flash diagnostics
- Data-driven approach using a set of standard extractions to identify and assess areas of malfunction or underperformance
- In just a few days, you’ll have a relevant assessment and recommendations, and be able to determine the direction of your improvement plan.
Order-To-Cash process performance
- In-depth analysis to assess the existing situation, determine the target, the trajectory and the implementation action plan. Axys provides a 360° view of processes, organization and information systems
- Design, production and deployment of Order-To-Cash dashboards combining standard KPIs and a customized approach to performance management and improvement plans.
Framing and assistance in choosing solutions
- Scoping study and business case for the digitization of the complete cycle, from order to payment.
- Support at every stage of the selection process
- Pre-identification of solutions and benchmarking with advice on best-of-breed approaches and integrated solutions depending on the desired functional coverage
Project management and business expertise
- Redesign and optimization of the complete Order-to-Cash cycle
- Providing process and solution expertise for each component of the cycle: order, customer invoicing, intercompany, customer accounting, collections, recovery
- Intercompany management (solution, declaration and reconciliation processes)
Implementation
- Certified integrator of automated billing and collection solutions
- Overall management of implementation projects: management, project management, configuration, technical coordination, change management
Regulatory & Quality
- Framework and implementation of electronic invoicing
- Production of performance indicators for the Order-To-Cash cycle
- Improved quality and reliability of customer repositories, master data governance approach
customers
90%
automated cash receipt lettering
Thanks to Machine Learning at a major French environmental company
30%
reduction in trade receivables in just a few months
As part of the overhaul of the collection processes and tools of a major retail player
2,5 millions
customer invoices generated per year
An in-house billing IS capable of handling all the specificities of a multi-activity group
Our customer cases
Order-to-Cash performance diagnostics
For a major international education player, end-to-end analysis of revenue generation and collection processes and formalization of the efficiency and digitalization path.
Overhaul of customer billing
Design and deployment of a billing tool to handle the complexity of the multi-activity model of a leading French retailer.
Automation of customer collections
Project management, integration and deployment of an automated reconciliation solution using AI (“Machine Learning”) in a large company in the environmental sector
Order-to-Cash performance management
Design, production and deployment of a customized dashboard for daily performance monitoring of each component of the O2C process and of the process as a whole.
Audit of customer billing processes
Audit of a major hotel group’s B2B billing processes to bring revenue collection under control and ensure efficient accounting processes
Digitization of Order-To-Invoice
For a major logistics player, worldwide deployment and change management of a billing solution and associated performance management strategy.
Collection strategy
Financial analysis mission to identify cash flow risk and assess customer risk, in order to determine and implement optimized collection and cash management practices.
Our ecosysteme
A project to entrust to us, meet our experts
Romain FAIVRE d’ARCIER
Finance Director, expert in transformation and excellence
Stéphanie CHEVANCE
Senior Manager Finance, O2C expert
Damien HAMONET
Senior Manager Finance, O2C expert
Our support in Finance
Transformation and Excellence
Définir les trajectoires des Directions Financières, les piloter et mettre en œuvre l’amélioration continue
Sustainable Finance
Meet the challenges of global performance and business model resilience around CSR, ESG and CSRD issues
ERP Finance
Manage ERP transformation and optimization projects. Accounting, cost accounting, management, cash management, repositories…
Performance monitoring
Transform performance management systems (management model, forecasting processes, management and reporting tools, etc.) to adapt to a changing environment.
Electronic invoicing
Ensure billing and VAT compliance and security, pursue opportunities to transform P2P and O2C processes
Closing & Consolidation
Optimize and digitize your financial closing and statutory consolidation processes, ensure compliance (Pillar 2, etc.)
Procure-to-Pay
Our combined Finance & Purchasing expertise covers all components of the P2P process
Finance homepage
Support finance departments in achieving efficiency and in their role as Transform Partner.
Do you have a project in mind ?
Transforming your organization is a complex challenge requiring strategic vision, specific skills and unfailing responsiveness.
Axys is committed to meeting your needs as quickly as possible, and to providing you with customized solutions tailored to your specific challenges.
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