Our vision of Innovation

In 2018, we created an Artificial Intelligence laboratory. The aim: to create AI solutions with and for our customers and to embed AI in our practices and those of our customers. A few years later, we have produced some fine solutions: 

• An application for transcribing and summarising meetings, even before the advent of generative AI 

• Optimised planning of sorting centres 

• Journey time predictions for ADP customers 

• Detecting fraud 

• Site audience scoring

Today, the AI LAB is evolving and taking a new direction with a new name: the Innovation Center. Still driven by the aim of co-creating AI solutions, it has also been enriched by skills in generative AI and web 3. Our latest innovations: bots trained on knowledge bases during the roll-out of a new project or simply to inform your customers and your talents. We have also developed an AI capable of detecting emotions in prosody, based on the same technological building blocks as ChatGPT. We are also working with one of our customers to display certified documents using blockchain.

The Innovation Centre is also based on strong data governance principles. Because without strong governance and quality data, it’s impossible to achieve quality results.

Open ecosystems, the main key success factor for innovation.

30% of companies cite a lack of skills as a barrier to innovation. Ecosystems help to overcome this. 

Because creating, innovating, and stabilizing an innovative solution is a long process, at Axys, we prefer to rely on the contribution of ecosystems. Each member of our ecosystem plays a crucial role and brings their share of expertise:

• Our functional consultants bring business knowledge

• Clients, and sometimes the clients of our clients, bring the needs

• Our technology partners provide services that can be integrated via API

• Academic researchers bring new methods and support to overcome scientific barriers

• Influence networks, actors facing the same issues

Beyond expertise, an ecosystem allows us to exchange ideas, improve them collaboratively, and constantly pivot to have the right solution within a limited time-to-market.

What does Product Design bring to innovation?

Product Design is a methodology that aims to place the customer at the heart of the innovation and creation process. In a nutshell, you confront the innovative idea with your clients’ expectations during Focus Group workshops. It is your clients who make you pivot and improve your initial idea. After the Focus Groups (workshops with a panel of clients), there is a convergence phase between client needs, your capabilities, and the strategy you wish to deploy. At this point, it is important to open up to partners to implement your solution in a reduced time-to-market or simply to distribute your new offer.

In Product Design, the design phase is not the only phase during which you involve your clients. They intervene throughout the process. At the end of each sprint, you confront your results with the panel.